technology

Access healthcare acquires Noida-based pacific BPO


Access Healthcare, a revenue cycle management company has acquired Noida-based Pacific BPO in a deal valued around $17 million in a combination of upfront payment and long-term earnouts.

Pacific BPO’s 2,100 employees will become a part of Access Healthcare, taking the total headcount to over 11,000 employees across the company’s 19 delivery in the US, India, and The Philippines.

Access Healthcare, was begun in a café in Chennai in 2011 by a Dell executive and later acquired by current Chairman Anurag Jain. The firm now caters to 250,000 physicians, serves over 80 specialties, and processes over $50 billion in accounts receivables annually. Headquartered in Noida, India, Pacific BPO was founded in 2010. Pacific BPO has a client base that includes hospitals, physician practices, and revenue cycle intermediaries.

“This acquisition is about achieving scale and leveraging shared values,” said Anurag Jain, chairman of Access Healthcare. “With the addition of hospital inpatient revenue cycle management capabilities that Pacific BPO brings, we have significantly increased the breadth of healthcare customers in our portfolio. We now have one of the most diversified set of customers in the revenue cycle space. More than that, Pacific BPO shares the same values and purpose as Access Healthcare.”

Jain added that the company crossed the $100-million revenue mark by 2017.

Pacific CEO Kumar Shwetabh will be a part of the leadership team of Access Healthcare as President of the hospital business and will lead the company’s foray into the hospital revenue cycle services space. He will also continue as CEO of Pacific BPO. He said “Not only are our market segments complementary, but the suite of business process management and robotic process automation technologies that Access Healthcare brings will help us deliver significantly higher value to our customers.”





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