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Apple to pay up to $500 million to iPhone users after judge nixes final appeal – The Mercury News


Owners of some older iPhone models are expected to receive about $65 each after a judge cleared the way for payments in a class-action lawsuit accusing Apple of secretly throttling phone performance.

The Cupertino cell phone giant agreed in 2020 to pay up to $500 million to resolve a lawsuit alleging it had perpetrated “one of the largest consumer frauds in history” by surreptitiously slowing the performance of certain iPhone models to address problems with batteries and processors.

This week, two iPhone owners who objected to the settlement lost their appeal in the 9th U.S. Circuit Court of Appeals over its terms, removing the final obstacle to the deal.

Under the agreement, Apple was to provide the claims administrator with names and contact information for everyone owning or leasing an eligible iPhone. The claims deadline was Oct. 6, 2020.

About 3 million claims were received, and the latest estimate puts compensation at about $65 per claim, said Tyson Redenbarger, a lawyer who represented iPhone customers in the case.

Apple, while denying wrongdoing, agreed to pay $310 million to $500 million. How much the company pays, and exactly how much each claimant receives, will depend on the number of claim approvals, and some are still under assessment, Redenbarger said.

The phones at issue in the case were iPhone 6, 6 Plus, 6s, 6s Plus, and SE devices running operating systems iOS 10.2.1 or later before Dec. 21, 2017, and iPhone 7 and 7 Plus phones running iOS 11.2 or later before that date.

According to the lawsuit, filed in 2018, reports of unexplained iPhone shutdowns began to surface in 2015 and increased in the fall of 2016. Consumers complained their phones were shutting off even though the batteries showed a charge of more than 30%, the lawsuit claimed.

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The lawsuit claimed the shutdowns resulted from a mismatch between phones’ hardware, including batteries and processing chips, and the ever-increasing demands of constantly updating operating systems. Apple tried to fix the problem with a software update, but the update merely throttled device performance to cut the number of shutdowns, the lawsuit claimed.



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