Retail

Automation Anywhere rolls out bots for epidemic hit organisations


BENGALURU: Automation Anywhere, a robotic process automation (RPA) major, has introduced intelligent solutions to empower governments, healthcare organizations and businesses to implement remote working and business continuity programmes to help them overcome challenges posed by the COVID19 epidemic.

While the company has brought in a few solutions for the government agencies including automating World Health Organisation clinical case form processing, employee risk assessment; it has introduced tools to automate business processes that helps in enabling remote work, said Automation Anywhere in a press release.

UK’s National Health Service (NHS), in collaboration with Microsoft, is using Automation Anywhere’s AI-powered IQ bot to extract critical patient information to process COVID-19 cases with speed and accuracy for WHO.

In another example, with technology partner NetCraft, the Macao Anti-Epidemic Real-Time Interactive Map was built as a GPS-enabled dashboard using bots to collect relevant digital data and provide real-time information, including infection sites, hospital wait times, and local availability of masks.

The company’s bots are also helping remote employees of large hotel chains access data so they can help customers change reservations, thereby reducing wait times and maintaining customer satisfaction.

“The new normal has forced organizations to adapt differently so that remote employees can remain productive and businesses can maintain continuity. We are proud to support the efforts of frontline workers in essential services, such as government and healthcare, as well as other industries, while mobilizing the power of the RPA community to address the COVID-19 pandemic,” Mihir Shukla, CEO and co-founder, Automation Anywhere, was quoted saying.

Automation Anywhere said it has also created a $500,000 RPA scholarship fund for learning opportunities. This fund is meant for individuals looking to learn RPA skills to accelerate development of COVID-19 solutions and they can apply for the scholarship through Automation Anywhere University.

The company has increased its offering of free online training for users to gain expertise in building bots.





READ SOURCE

Leave a Reply

This website uses cookies. By continuing to use this site, you accept our use of cookies.