BigBasket app, site crash on high demand

NEW DELHI: Website and mobile app of online grocery seller BigBasket on Monday faced breakdown due to surge in demand amid the coronavirus outbreak. Following the load, the company restricted access of service only for existing customers.

“We are currently experiencing unprecedented demand. In light of this, we are restricting access to our website to existing customers only. Please try again in a few hours,” it said.

Social media firm LocalCircles in a survey claimed that around 35 per cent of consumers have said they are not getting essential goods from retail stores as well as e-commerce companies at the time of lockdown.

When contacted, a BigBasket spokesperson said both application and website of the company are facing problem due to a surge in demand.


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