SCAMMERS are targeting BT Openreach customers with fake phone calls in an attempt to steal their bank details.
Brits have taken to Twitter to complain that they’ve received a phone call claiming that slow broadband speeds have been detected in their area.
Scammers then ask potential victims to log on to their computer claiming that they can fix the issue.
Many people on Twitter have so far hung up on the callers before the scam gets too far, but the tactics reported are typical of criminals who aim to pounce by installing harmful software on your computer.
Victims who log online are then, unknowingly, instructed to download viruses or even software that can record sensitive passwords and beam it back to the hackers.
Another possible scam is one where the scammers offer to remove the virus in exchange for a fee – this is known as extortion.
The fraudsters have even used the phishing scam to target non-BT customers in an attempt to trick those who are less tech-savvy.
Openreach’s social media team has confirmed the scam in replies to the reports.
In one reply it wrote: “Openreach would never contact you directly, nor would we ask for personal details or remote access to your router.”
The firm also advises anyone who has received a call to hang up immediately and report it to ActionFraud.
Google wants to protect you from fraudsters via a new quiz that grills your ability to spot devious online scams.
Just last week, a dangerous new “double scam” that locked your computer and emptied your PayPal account circulated online.
Tax scammers are also targeting Brits with 20,000 emails and 30,000 texts a week as they try to steal your personal information.
HOW YOU CAN SPOT A SCAM
HERE are some tips from the Take Five campaign to help you spot fraud.
Here are tips from the Take Five campaign to spotting fraud:
1. A genuine bank or organisation will never contact you out of the blue to ask for your Pin, full password or to move money to another account.
2. Only give out your personal or financial details to use a service that you have given your consent to, that you trust and that you are expecting to be contacted by.
3. Never automatically click on a link in an unexpected email or text.
4. If you’re approached with a request for personal information, do not provide it. Instead, contact the company directly using a known email or phone number.
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