Buying goods online from specialist retailers like Amazon is quick, easy and relatively hassle free; you find what you want, pay a set price and have a product delivered to your home.
Now there’s a used car website, Cazoo, that reckons it can offer a similar service by having more than 1,500 second-hand vehicles in stock to choose from that are brought straight to your door.
It’s been launched this week by Alex Chesterman – the brains behind property site Zoopla and online DVD rental pioneer LoveFilm – and claims to be ‘Amazon-ing’ the used car market.
And that means the end of trekking round vehicle lots and haggling with a used-car salesman.
Founder of Cazoo, Alex Chesterman (pictured), promises that the service will offer consumers better selection, value, convenience and quality when buying a used car
Cazoo, which This is Money and MailOnline’s parent group DMGT has invested in via its DMG Ventures arm, has instantly become the UK’s largest online-only second-hand car retailer.
It has done that by building up the biggest stock of for-sale vehicles in the UK before launch.
Rather than acting as a middleman, connecting buyers and sellers like Autotrader, for example, the idea for Cazoo was to buy in a stock of used cars, put them through rigorous quality checks similar to car maker dealers ‘used approved’ schemes – and then make buying them and taking delivery as smooth as possible.
At any given time it will have around 1,500 motors to choose from, ranging from family SUVs to sporty hatchbacks as well as electric vehicles. At the time of publishing, the site has 1,687 cars for sale from 34 different brands.
Every car comes with a seven-day money-back guarantee and if customers aren’t happy with the vehicle they’ve chosen they can have it collected for free by Cazoo, no questions asked.
And for further peace of mind, each motor is provided with seven days free insurance and a free comprehensive 90-day warranty and RAC roadside assistance.
The site promises to have a range of motors, but will focus mainly on the most sought-after machines.
For instance, there are 49 Ford Fiestas – the UK’s most popular new and used model – for sale.
A specialist team of buyers select vehicles from auctions, dealerships, leasing companies and manufacturers and concentrates on volume-selling models, like the Ford Fiesta
The cars are delivered to customers’ doors as part of the deal, and they can even collect part-exchange vehicles in the handover
Cazoo owns all the cars it advertises rather than listing them on behalf of other businesses.
This stock of vehicles has been acquired by a team of experienced car buyers from auctions, dealerships, leasing companies and manufacturers.
Each car that’s selected by the buying team is ‘thoroughly reconditioned’ at the firm’s 55-acre facility in the Midlands before being listed for sale.
This includes a 150-point inspection and a fresh MOT certificate. Only models with a full service history will be available.
Every model advertised has a raft of high-definition, 360-degree images, so customers can closely inspect every panel, seat and piece of plastic on the car they’re interested in.
The listing also includes the vehicle’s specification, full quota of features and history.
Customers can’t haggle on price as each model has a set fee. However, the cost of vehicles should be lower than at many used-car dealers
With no forecourts or sales staff to finance, the site claims to pass these collective cost savings on to its customers.
While this means buyers don’t have the opportunity to haggle, vehicles should – in theory – be listed for lower prices than similar models advertised by trade seller.
And because prices are fixed, customers can also quickly create a finance plan online they’re comfortable with.
Orders are delivered anywhere in the UK in as little as 72 hours by a fleet of Cazoo-branded trucks. They can also collect vehicles used in part-exchange, which is agreed beforehand during the online purchase process.
The company is designed to replicate the success of Amazon’s online service
Delivery is available UK wide and vehicles can be with their new owners within 72 hours
Alex Chesterman, founder and ceo of the brand, said the concept is aimed at the millions of motorists who buy second-hand cars each year using existing services that he described as ‘outdated and not fit for purpose for today’s consumer’.
‘Cazoo is reimagining used car buying to make it simple and convenient whilst adding transparency and quality to an industry which suffers from a lack of consumer trust,’ he added.
‘We take away the need to travel, to haggle, to spend countless hours at a dealership and to risk any buyer’s remorse.
‘With Cazoo, you can purchase or finance a used car entirely online, have it delivered to your door in as little as 72 hours and have seven days to make sure it fits your lifestyle.
‘And if you don’t love your Cazoo car, we’ll come and collect it for free.’
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