Facebook, Messenger and Instagram are back online after two-hour outage left thousands of social media users in US and UK unable to access sites or send messages
- Users across the world began reporting problems at about 15:55 BST (10:55 ET)
- People using Facebook said they were unable to access it via the app or website
- Instagram, owned by Facebook’s parent company, also experienced some issues
According to Down Detector, a website which monitors such outages, reports of problems first began to surface at about 15:55 BST (10:55 ET).
Users were unable to access Facebook via the app or website, while there were also problems accessing Instagram, owned by Facebook’s parent company Meta.
Also affected was Workplace, Meta’s collaborative software platform, the company confirmed.
Meta told MailOnline that a ‘technical issue’ caused some people to have trouble accessing the firm’s platforms.
Facebook, Instagram and Facebook Messenger all appear to have gone down today, with users worldwide complaining of issues
‘We resolved the issue as quickly as possible for everyone who was impacted,’ the spokesperson said just after 18:00 BST (13:00 ET).
More than 2,600 users have reported issues with Instagram, according to Down Detector, with 3,200 experiencing problems with Facebook Messenger.
Nearly 89 per cent of Messenger users said they were having problems with sending and receiving messages.
A further 8 per cent have had issues with the app, while 3 per cent said they could not log in at all.
Hundreds more have complained about Facebook.
Big cities in the US – including New York – as well as London, Manchester and Birmingham in the UK are among the areas where most problems have been reported.
‘Instagram messages not working on the website. OK on iPhone app,’ one user said on Down Detector.
More than 2,600 users have reported issues with Instagram, according to Down Detector, with 3,200 experiencing problems with Facebook Messenger
Big cities in the US – including New York (pictured) – are among the areas where most problems have been reported with Instagram
In the UK, people in London, Manchester and Birmingham have had trouble accessing Facebook Messenger