A payment terminal is vital in a retail environment. It allows the sales associate to process the payment for the goods purchased or allows the customer to make payment by self. There are a variety of payment processing devices used in a retail environment. These devices are small in size and can be easily misplaced or damaged if not appropriately secured.
A payment terminal stand keeps the device in place and allows the sales associate or customer to swiftly make the payment. Here we have discussed how to choose the right stand for your payment terminal.
Mount All Types of Devices
Payment processing devices come in various shapes and sizes. A retail environment can have more than one type of payment processing device. The terminal stand payment should be compatible with the most common type of payment processing devices. In other words, the mount head or the stand should be adjustable to mount any payment processing devices of one or more brands.
Most payment processing devices are hand-held, or the sales-associated needs to remove them from the stand to process credit/debit cards. The stand should have a quick-release system that allows the sales associate to remove the device to process payments.
The quick-release function should be simple –one-step like the press of a button that would release the payment processing device from the stand.
300°Swivel or 180° Tilt
Many payment-processing devices need customer input like PIN to process the payment. The stand should have a 300° Swivel that will allow the sales associate to feed the card or payment details and then allow the customer to access the device and enter the PIN.
The 180° tilt is an important feature that will allow the customer to access the payment processing device without bending down. It will ensure the customer does not experience neck or back strain while keying in the PIN to process the payment.
Cable Strain Relief
Not all payment processing devices are wireless. Some have a wired connection. The swivel and tilt feature can cause cable strain and lead to broken or damaged wires. The stand should have a cable strain relief feature that will not cause strain wires when the payment processing device is turned 300° or moved 180° up or down.
Optional Charging Adapter
If the payment processing device is small, it would be battery operated. The stand should offer an optional charging adapter to charge the device. It will eliminate the need to remove the device from the stand for charging. It will also eliminate incidents where the payment processing device cannot work due to any charge. The charging adapter will keep the device fully charged and operational at all times.
Access to All Payment Methods
The payment processing device supports different payment modes like card swipe, contactless payments, and a few others. The sales associate should process payments in various ways without removing the device from the stand.
The payment processing devices are fragile and need a protective case to prevent accidental falls. The stand should have an integrated protective case for the device that will keep it secure in any position on the stand.
The space at the point of sale is premium, and the stand needs to take minimal space without restricting any functionality. The frame should have a sleek design that takes less space and gives a modern look to the payment terminal.
Access to All Controls
The stand should not cover any ports or control buttons of the device. When the device is fitted on the stand, the sales associate should access all controls of the device without removing it from the stand.
PCI and ADA Compliant
Accessibility is an essential factor in payment processing devices. The stand should be PCI and ADA compliant. PCI compliance means the stand supporting the payment processing device should have integrated security features to process the payment securely. There should be no risk of information loss or theft when the payment is processed.
ADA compliance refers to accessibility for people with disabilities. People with a disability visiting your retail environment can use payment solutions with equal ease like ordinary people. The stand should not make payment processing difficult for people with disabilities.
Support Drive-Thru Payment
The POS mount should support drive-thru payment. In simple words, the stand should support contactless payments. It should not have covers or panels that prevent contactless payments.
To sum up, the stand gives you a designated place to install the payment processing device. The features listed above ensure the stand does not restrict the device’s functionality and make the payment processing fast and efficient.