HungerBox launches solution to minimise Covid-19 transmission risk as corporate cafeterias set to reopen

BENGALURU: Food-tech company HungerBox has created a solution based on FSSAI (Food Safety & Standards Authority of India) and WHO guidelines, and the Government of India’s AarogyaSetu App, to make cafeteria operations Covid-19 safe, said a statement issued today.

As many workplaces prepare to transition back from the WFH model they’ve been following over the past weeks, reopening cafeterias for staff use while being fully compliant with the latest protocols around social distancing and enhanced safety and hygiene across the entire value chain of F&B operations is a key priority.

“The HungerBox ‘Covid-19 Safe’ solution follows a five-pronged approach which envelops aspects such as technology, user connect and communication, WHO-prescribed supervisor training and enhanced protocols for kitchen and cafeteria operations, including rigorous checks on operations personnel and a tech-led monitoring system that encompasses a 360 degree view of cafeteria operations,” said Sandipan Mitra, CEO and co-founder of HungerBox.

“While cafés receive a constant flow of users through the day, our data shows that cafeterias in an institutional setting experience a peak flow at 1:17 pm. Apart from the crowding, cash transactions can also result in an increased risk of transmission of the virus. We have worked with our clients to co-create this solution to decongest cafés, implement enhanced safety measures and operational procedures in line with the latest FSSAI guidelines to mitigate risks and minimise food contamination and risk of the Covid-19 transmission,” said Mitra.

Using AI/ML, the platform regulates user flow into cafeterias and enables decongestion and enables enhanced crowd management. This ensures that users visit the café only when it is safe and social distancing can be maintained. The company has also implemented improved safety protocols inside the kitchen as well as in the cafeterias. Only those ‘fit to work’ and handle food will be allowed to operate as café experience managers. Regular temperature screening of staff and monitoring of compliance to food safety standards at the kitchen, food counters and cafeteria will be executed with the help of HungerBox’s technology.

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In addition to this, all leading contactless payment options are provided to eliminate the risk of virus transmission due to cash handling.

Since the company’s inception in 2016, the HungerBox platform has handled more than 200 million orders. The company operates across 23 cities nationwide with 158 clients in the corporate, education, healthcare, tech park, mall and multiplex sectors.


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