Instacart said Sunday that it will soon begin making hand sanitizer available to its “full service shoppers,” who shop and deliver groceries for the company. It is also making it easier for customers to set their own default tipping percentage in the app.
The company has offered up to 14 days of pay for any hourly employee or full-service shopper who is diagnosed with coronavirus. After Gig Workers Collective posted demands Friday, Instacart extended the deadline to apply for these benefits to May 6. It also added contactless alcohol delivery and additional bonuses for its in-store shoppers, who are employees, but not for “full service shoppers” who are treated as independent contractors.
Instacart said the hand sanitizer, which it worked with a third party to manufacture, will be at no cost to shoppers and will be available to order via its website beginning Monday. Meanwhile, the new default tip will not set a minimum of 10% as workers have called for, but it will replace the previous 5% tip default setting to whatever the customer last chose to tip a worker.
Gig Workers Collective called the tip update something that “will, in all likelihood, provide no meaningful benefit to shoppers.” It also noted that the request for hazard pay went unaddressed and sick pay for those with underlying health conditions is still unavailable.
“The strike is still on,” the group said.