Google is currently investigating reports that users who sold their Nest Cam Indoor can still access the devices even though they did a factory reset.
If you’ve purchased a used Nest Cam Indoor home security camera, then keep reading as there’s a chance the camera’s previous owner may be able to spy on you through no fault of their own.
As Wirecutter reports, the Facebook Wink User Group has discovered a major floor with the security of the Nest Cam Indoor. Users who sold their Nest Cam after performing a factory reset discovered they could still access images captured by the camera, but those images were of the new owner’s dwelling.
The security oversight seems to be linked to Wink hubs, with users reporting continued access to their old Nest Cam having originally connected their camera using a Wink smart hub. It looks as though the factory reset on the Nest Cam isn’t breaking the connection with the Wink hub, so access continues to be available.
Wirecutter tested and confirmed the security fault. Previous owners can still view images captured by the Nest Cam Indoor if they originally set it up using a Wink hub. Business Insider has since confirmed that Google is investigating, with a spokesperson stating, “We were recently made aware of an issue affecting some Nest cameras that are connected to a third party partner via Works With Nest. We’re actively investigating it and working on a fix.”
Since then, Google has pinpointed the problem and updated its statement to say, “We’ve since rolled out a fix for this issue that will update automatically, so if you own a Nest camera, there’s no need to take any action.”
If you own a Nest Cam Indoor and didn’t purchase it new, then there’s no need to worry as long as your camera is in a state where it can receive the automatic update.
Editor’s Note: This story was updated at 9:15am ET with the latest statement from Google.