'No charge on online power bill payment in UP'

LUCKNOW: In a bid to ensure timely payment of electricity bills during lockdown, CM Yogi Adityanth on Thursday directed Uttar Pradesh Power Corporation Limited (UPPCL) to bear the charge levied by banks on online payment of electricity bills.

The CM issued the directions in a review meeting to assess the problems faced by the people during lockdown.

Until now, banks levy transaction charge from consumers on online payment of electricity bills through debit or credit cards. This charge would now be borne by UPPCL. The arrangement will be put in place for April, a state government spokesperson said. Sources said this is being done to restrict people from visiting sub-stations to pay the bills and instead make online payment during the three-week nationwide lockdown.

Consumers can also pay their electricity bills online through mobile application ‘e-nivaran’ or through UPPCL website The spokesperson said consumers can lodge complaints pertaining to electricity bills on helpline number 1912.

UPPCL has also appealed to consumers to pay the bills for uninterrupted power supply. This, the corporation said, will help it in paying the dues to the power generating companies. Principal secretary energy Arvind Kumar said, on an average, about 25% consumers pay the electricity bills online, which comes to 17.5% of total power revenue collection.


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