personal finance

Now you can pre-book an appointment to visit a Federal Bank branch. Here's how

Federal Bank has launched a facility that allows customers to pre-book their appointments at branches so that they do not have to wait in queues to conduct their banking transactions. The facility, ‘FedSwagat‘ is free-of-charge and customers can schedule their visits online. The facility has been rolled out in 50 branches and by the end of June 2020, all the branches of the bank will have it, a press release from the bank stated.

How to use this facility

According the Federal Bank press release, here is how you can pre-book an appointment using FedSwagat:

  • Reservation of slots can be done on
  • A confirmation will be sent as an SMS instantly.
  • Non-customers who wish to visit Federal Bank branches also can book their slots and experience the convenience.
  • The service will be available on mobile apps soon.

Other initiatives

To protect its customers and staff, the Federal Bank, over the past few months has launched a few initiatives. It has started doorstep ATM services across several cities.

The bank has also made many of the banking services like opening and closing deposit and loan accounts, fund transfers, getting certificates, statements, cheque books etc. available online for its mobile banking and Internet banking users.


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