Online retailers are losing sales due to poor password experiences – TechRadar

Poor login and password experiences are making online retailers lose out on some major sales, a new report from Beyond Identity is suggesting. The authentication service provider recently polled 1,000 consumers to better understand how new security measures, imposed by online stores, affect their online shopping habits and overall e-commerce experience. What it found were shoppers, annoyed by the requirements, and always on the lookout for ways to circumvent them.

According to the report, two-thirds (67%) of online shoppers have lost interest in creating an account on an e-commerce site, due to password requirements. 


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