Financial Services

Take these steps to control your (over)reaction in the face of market volatility


Gyrating markets, rising rates and significant market volatility will always create anxiety for investors and leave them with a bad, sinking feeling.

Those big swings typically cause investors great concern, no matter the rise or fall. But what is the root of the anxiety? Behavioral science suggests that humans are “uncertainty reduction” machines. That’s one of the reasons why we can get a reward for putting money at risk in the markets … that is, if we stay invested.

Which brings us to the market volatility in the fourth quarter of the year. Headlines relating to the Dow “plunging” more than 800 points back on Oct.10 — and it being the “worst drop” since February — and subsequent ups and downs ever since have left investors quite nervous about what’s coming next.

As behaviorists would predict, these facts lead to concerning questions: Are we experiencing a “correction” in the stock market? Is there a case for an extended bear market? Is there something altogether unpredictable around the corner?

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What would a behavioral finance professional (such as myself) typically say to investors? “Don’t overreact!” While this phrase actually tends to make things worse, or make people react even more, there is something to this idea.

When markets go up, the general idea is that we should avoid buying investments that have risen too much, and when markets do down, the idea is to not sell the investments that are not doing well.

Why? Because we tend to overreact.

When markets are doing well, we can become euphoric and may “buy at all-time highs” to make more money. And when markets are going down, we can become despondent and may “sell at all-time lows” to avoid further losses. Overreaction can cause people to fall into a losing strategy — buying high and selling low. But how are we supposed to know when markets are at an all-time high or at an all-time low?

The answer is: It is hard to predict and time the markets. Investors are only human, and in the moment buying or selling may seem like the right decision. The future is uncertain, whereas hindsight is 20/20. Research from financial services market research firm Dalbar — its Quantitative Analysis of Investor Behavior, or “QAIB” for 2017 — suggests that the average equity mutual fund investor gives up about 3 percent in returns each year. This is relative to just holding the fund and staying invested, in part because of “overreactive” buying and selling behavior.



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