(Reuters) – Britain’s energy regulator said on Thursday it has four cases open against UK energy suppliers over their poor handling of customer complaints, following a bi-annual survey.
Energy market regulator Ofgem said it has opened compliance cases into First Utility, Ovo Energy and Utilita and is expanding a recent case on Iberdrola SA’s (MC:) ScottishPower.
The regulator also said it was requiring all other domestic suppliers surveyed – Centrica’s (L:) British Gas, Innogy SE’s (DE:) Npower, Utility Warehouse, SSE (L:), EDF’s (PA:) EDF Energy, E.ON
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