personal finance

What to do if your energy supplier goes bust – and what you definitely shouldn't do founder, Martin Lewis, wrote on the MSE website: “Thankfully the Ofgem safety net means your credit is protected, and your supply will remain on as you’re ported to a new firm.

“Yet I need to be honest, while that transfer process can be smooth, quick and easy, some will find it a pain in the backside, as they get trapped between two databases that don’t talk to each other well.

“If that does happen, I’m afraid to say it will take a mix of patience and persistence to get it sorted.”


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