technology

Zoom down: Thousands left unable to make video calls as service hit by outage


Zoom has been suffering problems since around 3.15pm on June 21 (Credit: Getty)

If you’re currently trying to get on a Zoom call without any luck, you’re not alone.

Thousands of people have been affected by a Zoom outage ocurring on a day when many have been forced to work from home.

The video calling app went down for a period this afternoon, June 21, leaving people across the UK unable to join virtual meetings.

According to the website DownDetector, Zoom went offline at around 3.15pm BST.

The majority of the people affected appeared to be in London, but other cities around the UK also reported problems.

The Zoom outage seems to mostly affecting London (Credit: DownDetector)

Users in the United States were also badly hit.

The majority of those affecte say they were unable to join a video call (61%) with some (28%) complaining they couldn’t host one either.

Naturally, plenty of users flocked to Twitter to confirm the news.

The company’s service status page reported ‘degraded performance’ for users of its Web Portal.

‘We have received reports of a subset of users being unable to access to Zoom Web Portal, the company wrote.

‘We are currently investigating and will provide updates as we have them.’

However, at 3.59 BST, Zoom provided a further update suggesting it had fixed the issue.

‘We have resolved the issue causing a subset of users to be unable to access to Zoom Web Portal,’ the company said.

‘We will continue to monitor and provide updates as we have them.’

This outage followed an earlier one today from the web content delivery system Cloudflare that knocked several well-known brands offline.


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