personal finance

HDFC Bank customers: You can't use mobile banking app if you don't have this

HDFC Bank has announced the addition of new security features to the latest version of the HDFC Bank Mobile Banking App. According to an email from HDFC Bank sent to its customers, the new version would be available to all customers in a staged manner beginning March 5, 2024, and lasting 4-6 weeks.

New feature – Mobile Number Verification

The most recent version of the HDFC Bank Mobile Banking App will include Mobile Number Verification as a critical security feature. This feature restricts access to your Mobile Banking App to devices that have the SIM card associated with your bank’s registered mobile number.

What are the prerequisites for the update:

  • Please ensure that the SIM card of your bank-registered mobile number is in your MobileBanking device.
  • Maintain an active SMS subscription for mobile number verification
  • After updating the App, have your Debit Card details or NetBanking password ready for one-time authentication.

Some of the key features include:

  • Easy Login and Quick Money Transfers: Utilise IMPS, UPI, NEFT, and other methods for swift transfers.
  • Effortless Bill Payments: Simplify your bill payments with our user-friendly interface.
  • Comprehensive Card Management: Full control over your cards, conveniently managed.
  • Smart Account Opening: An effortless and streamlined process to open new accounts.
  • EVA ChatBot Support: AI-powered assistance, available 24/7 for your queries.

How to download on android
Step 1
Search for HDFC Bank on the Play Store of your Android phone.
Step 2
Download the HDFC Bank MobileBanking App.
Step 3
Enter your customer ID and password to login.

How to protect your HDFC Bank mobile banking app

Here are some Do’s and Don’t’s to follow according to the HDFC Bank website.


  • Password protect the mobile phone. It is recommended to set the maximum number of incorrect password submissions no more than three
  • Choose a strong password to keep your account and data safe
  • Review your account statements frequently to check for any unauthorised transactions
  • Change your IPIN regularly
  • Report a lost or stolen phone immediately to your service provider and law enforcement authorities


  • Never give your PIN or confidential information over the phone or internet. Never share these details with anyone
  • Don’t click on links embedded in emails/social networking sites claiming to be from the bank or representing the bank
  • Don’t transfer funds without due validation of the recipient, as funds once transferred cannot be reversed
  • Don’t store sensitive information such as credit card details, mobile banking password and user ID in a separate folder on your phone
  • Don’t forget to inform the bank of changes in your mobile number to ensure that SMS notifications are not sent to someone else
  • Never reveal or write down PINs or retain any email or paper communication from the bank with regard to the PIN or password
  • Be cautious while accepting offers such as caller tunes or dialer tunes or open/download emails or attachments from known or unknown sources
  • Be cautious while using Bluetooth in public places, as someone may access your confidential data/information
  • Be careful about the websites you are browsing. If it does not look authentic, do not download anything from it.


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